rpk98 Frequently Asked
Questions

rpk98 requires a government-issued photo ID — your CNIC (Computerised National Identity Card), passport, or driver's licence — to complete KYC verification. You will also need to submit proof of address such as a recent utility bill or bank statement showing your name and address in Pakistan. KYC is mandatory before your first withdrawal and is usually reviewed within 24 hours of submission.

The minimum age to register and play on rpk98 is 21 years old. This is a strict, non-negotiable requirement. Every account goes through mandatory age verification during the KYC process. Any account found to belong to a person under 21 is immediately suspended, all funds are returned to the originating payment method, and the account is permanently closed.

Go to the rpk98 Login page and click the "Forgot Password" link below the login fields. Enter the email address registered to your rpk98 account and click Send Reset Link. You will receive a password reset email within a few minutes. Click the link in that email, enter your new password twice to confirm, and you will be logged back into your rpk98 account immediately.

No. rpk98 strictly allows only one account per person. Creating duplicate accounts is a violation of rpk98's Terms and Conditions and may result in all associated accounts being permanently banned and any balances being forfeited. If you believe a duplicate account was created in your name without your knowledge, contact rpk98 support immediately via live chat.

To permanently close your rpk98 account, log in and navigate to Account Settings, then select Close Account. You will be asked to confirm your decision and provide a reason. Before closure, rpk98 will process any remaining balance to your verified withdrawal method. Alternatively, contact rpk98 live support and a team member will guide you through the closure process in English or Urdu.

Log in to your rpk98 account and go to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and confirm. rpk98 will generate a payment reference. Open your JazzCash app or dial *786#, enter the payment reference and your JazzCash PIN to authorise the transaction. Funds appear in your rpk98 wallet instantly in most cases.

The minimum deposit on rpk98 is PKR 500 for JazzCash and EasyPaisa transactions. For bank transfers via HBL, UBL, or Meezan Bank, the minimum deposit is PKR 1,000. There is no maximum deposit limit set by rpk98, though your individual bank or mobile wallet may impose their own daily transfer limits. Check your JazzCash or EasyPaisa app for your personal limit.

JazzCash withdrawals from rpk98 are typically processed within 15 to 30 minutes once your KYC verification is complete and your account is in good standing. During peak hours or if your account requires additional verification, it may take up to a few hours. Bank transfers to HBL, UBL, or Meezan Bank accounts generally take one to three business days to reflect in your account.

rpk98 does not charge any fees on deposits or withdrawals made by Pakistani players. However, your mobile wallet provider (JazzCash or EasyPaisa) or bank (HBL, UBL, Meezan Bank) may apply their own transaction charges as per their standard fee schedule. rpk98 recommends checking with your payment provider before initiating a large transfer to understand any applicable third-party fees.

rpk98 follows a same-source withdrawal policy for anti-money-laundering compliance. This means your withdrawal must be returned to the same payment method used for your deposit. For example, if you deposited via JazzCash, your withdrawal will be sent to the same JazzCash number. If you need to change your withdrawal method for a legitimate reason, contact rpk98 support for assistance.

The minimum withdrawal amount on rpk98 is PKR 1,000 for JazzCash and EasyPaisa. For bank transfers via HBL, UBL, or Meezan Bank, the minimum withdrawal is PKR 2,500. There is a maximum withdrawal limit per transaction that varies by payment method — check the rpk98 Cashier section for current limits applicable to your preferred withdrawal method.

rpk98 offers hundreds of slot games from leading international providers, ranging from classic three-reel slots to modern video slots with bonus rounds, free spins, and progressive jackpots. Popular titles include Queen of Bounty and Diamond Tycoon, both available directly from the rpk98 main menu. New slots are added regularly — visit the Slot section on rpk98 to browse the full library.

Yes — cricket betting, including PSL (Pakistan Super League) matches, is one of rpk98's most popular features. You can bet on match winner, top batsman, total runs, over/under markets, and many more betting options. rpk98 covers domestic and international cricket including Test matches, ODIs, T20Is, and the PSL. Live in-play betting on cricket matches is also available during active games.

Yes, rpk98 is fully optimised for mobile play on both Android and iOS devices. The rpk98 website is built with a responsive design that adapts seamlessly to smartphones and tablets. You can deposit via JazzCash directly from your mobile, play slots and live casino games, bet on cricket, and manage your account — all from your phone without needing to download a separate app.

RTP — Return to Player — is the theoretical percentage of total wagered money a slot game pays back to players over time. Most slot games on rpk98 have RTPs ranging from 94% to 97%, depending on the individual game and provider. RTP is a long-term statistical figure and does not guarantee results in individual sessions. Check each game's information panel within rpk98 for its specific RTP figure.

Yes. All games on rpk98 use certified Random Number Generator (RNG) technology that has been independently tested and verified for fairness. rpk98 only partners with internationally accredited game providers whose software meets international gaming standards. This means every spin, card deal, and dice roll on rpk98 is genuinely random and cannot be manipulated by the Platform or the player.

rpk98 offers a generous welcome bonus to new players upon their first deposit. The current welcome offer includes a deposit match bonus plus free spins on selected slot games. Bonus amounts and terms are updated regularly, so visit the Promotions section of rpk98 after logging in to see the latest welcome offer available to your account. All bonuses are subject to wagering requirements as described in the bonus terms.

A wagering requirement (also called a playthrough requirement) is the number of times you must wager your bonus amount before you can withdraw bonus-derived winnings. For example, a PKR 1,000 bonus with a 30x wagering requirement means you must wager PKR 30,000 in eligible games before the bonus converts to withdrawable cash. rpk98 clearly displays the wagering requirement for each bonus in its individual terms section.

Yes. Most rpk98 bonuses have an expiry period — typically 7 to 30 days from the date the bonus is credited to your account. If you do not meet the wagering requirements before the expiry date, the bonus and any associated winnings are forfeited. The expiry period for each specific bonus is stated in the bonus terms. Check the My Bonuses section in your rpk98 account to see active bonus expiry dates.

Yes, rpk98 rewards regular players through its loyalty programme. As you play and wager on the Platform, you accumulate loyalty points that can be redeemed for bonus funds, free spins, or other rewards. High-volume players are invited to rpk98's VIP programme, which includes personalised bonuses, faster withdrawal processing, dedicated account managers, and exclusive promotions. Contact rpk98 support for more details on VIP eligibility.

rpk98 operates under an international gaming licence issued by a recognised offshore gaming regulatory authority. This licence requires rpk98 to adhere to strict standards covering fair play, player fund protection, responsible gaming practices, and anti-money-laundering compliance. While the legal landscape around online gambling in Pakistan is complex, rpk98's international licence ensures the Platform meets globally recognised operational and safety standards.

Log in to your rpk98 account and go to Account Settings, then select the Responsible Gaming tab. From here you can set daily, weekly, or monthly deposit limits in PKR, activate a cool-off period (24 hours up to one month), set session time limits, or enable reality check reminders. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour cooling period before activation.

To self-exclude, log in to rpk98, go to Account Settings, and select Responsible Gaming, then Self-Exclusion. Choose your preferred exclusion duration — 6 months, 1 year, 3 years, 5 years, or indefinite — and confirm. Self-exclusion activates immediately and cannot be reversed before the chosen period ends. rpk98 will also suppress all marketing emails and promotions to your account during the exclusion period.

If you are concerned about your gambling, rpk98 recommends taking immediate action: activate a cool-off period or self-exclusion from Account Settings, review your activity report in your rpk98 account, and speak to someone you trust. External support is available from organisations like GamCare and Gamblers Anonymous. rpk98's 24/7 live support team in English and Urdu can also help you access responsible gaming tools without judgment.